Learn how to use OCM as an Owner in 5 minutes
Intro
Watch this video to get a quick overview
Welcome to OCM, we believe that communication is key to success and while everything has advanced in the past 10 years, it seems that community administration and the law have remained in the dark ages. Why wait 1 year to discuss matters at the annual general meeting or receive the meeting minutes in printed format.
OCM provides you with all the facilities you need to communicate and access everything you need about your community.
Here is a 5 minute video teaching you how to use OCM.
Login
Login using the password and username provided
So, if you've got so far then you must have received your username and password either by email or through the welcome letter.
If at any time you forget your username, just click on the reset password link. Enter your email address and click on reset my password. You will receive an email with your username and password.
So type in your username and password and get started.
If at any time you forget your username, just click on the reset password link. Enter your email address and click on reset my password. You will receive an email with your username and password.
So type in your username and password and get started.
Latest task activity
See what your community is up to
The first login screen provides you with some key information regarding your community.
Let's review them clockwise from the centre.
The centre, is the latest task activities, here you will see the latest 5 messages that the administrator, president or neighbours have written about the various things that are happening in your community.
Let's review them clockwise from the centre.
The centre, is the latest task activities, here you will see the latest 5 messages that the administrator, president or neighbours have written about the various things that are happening in your community.
Calendar, News, Services and Numbers
See upcoming events, useful services and numbers
and news from your community
Next is the Calendar. This is a quick glance for seeing upcoming events like community meetings or other events held within the community. You can always click on "View All" to see more.
Services & Numbers. This will provide you with a quick link, to the most useful numbers; including the community staff, emergency numbers, plus the various service providers that your community uses, and finally a link to BizXense where you can look up the business directory or simply describe what you need and let them contact you.News: General news from various sources and the community.
Quick Navigation
From this menu you can go to the most essential tools to manage your profile
Message: If you are already here then you should have no problem using this system. It is simply where you receive private and registered messages from your community.
My Profile: Here you can update your email, contact numbers, address and even provide emergency contact numbers in case you are never in, so that neighbours can advise about problems. This option also allows you to set how you wish to receive your communications, in what language and much more.
My fees & accounts: This option is only available in OCM Premium and Platinum, but it is the best way to keep up with your community fees and payments. When activated you should be able to see your exact balance which is generally updated on a routine basis by the community administrator.
Change Password: The one thing that we all hate, here you can change your password as many times as you like.
Next is tasks: This option allows you to view and communicate issues and problems to the administrator or the president of the community.
Buy / Rent / Sell: This is the best solution if you want to rent or sell your property or any second hand items you may have for sale.
My Profile: Here you can update your email, contact numbers, address and even provide emergency contact numbers in case you are never in, so that neighbours can advise about problems. This option also allows you to set how you wish to receive your communications, in what language and much more.
My fees & accounts: This option is only available in OCM Premium and Platinum, but it is the best way to keep up with your community fees and payments. When activated you should be able to see your exact balance which is generally updated on a routine basis by the community administrator.
Change Password: The one thing that we all hate, here you can change your password as many times as you like.
Next is tasks: This option allows you to view and communicate issues and problems to the administrator or the president of the community.
Buy / Rent / Sell: This is the best solution if you want to rent or sell your property or any second hand items you may have for sale.
User Menu
Access all your communtity needs
Now to user menu: This is really a full menu area, where you can access everything. The menu is divided into three parts "Community", "My Account" and "Information". All icons are fairly self explanatory but let's have a quick look at them all.
Click sample to enlarge (+)
Information
Useful Information is just links to other websites that are of interest to your area, neighbourhood or community. FAQ is Frequently Asked Questions and Finally a link to the Horizontal Property of Law.
So you see, in less than 5 minutes and you should have a good understanding how OCM works.
There are more help files and videos for each section just look for the "i" icon or simply search the OCM help site for what you need.
Click sample to enlarge (+)
Community
Community Meetings: Here you can see a list of all future and past meetings with all the meeting minutes and other related documents. All documents are group by year and each meeting is grouped in that year.
Proxy Vote: If you need to assign a representative to present you at a particular community meeting, here is the best way to do it. It is simple, just type in the name of the person who is going to represent you, select the meeting date and finally if you own more than one property in that community select the property and repeat the procedure for all other properties. You will see a list of all proxy votes that you have sent on the top of the page. ( For example in this case on 26 Aug 2011 you authorized Peter Mitchell to present you as the owner of property No 28 at the community meeting to be held on the EGM of 18 April 2011). To complete the form you can also type in the email address of your representative for example miller@hotmail.com and specify which language they speak. Click "send" and a copy will be posted to your Administrator and president.
View Tasks List & Request a Task: You've already seen this option from the Quick Navigation menu but it is also available here.
Documents: All documents related to the community.
Events: a calendar list of events happening in your community.
View Newsletter: A list of all current and past news letters sent by your president or administrator.
Information
Useful Information is just links to other websites that are of interest to your area, neighbourhood or community. FAQ is Frequently Asked Questions and Finally a link to the Horizontal Property of Law.
So you see, in less than 5 minutes and you should have a good understanding how OCM works.
There are more help files and videos for each section just look for the "i" icon or simply search the OCM help site for what you need.
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